Rules &
Conditions

Minimum age: Access to the games is reserved for persons aged 6 and over. Anyone under 14 years old must be accompanied by a responsible adult.

Alcohol and drugs: Access is prohibited to anyone under the influence of alcohol, drugs, or any substance affecting their faculties.

Staff directives: Participants must comply with staff instructions at all times. Any refusal to comply may result in immediate expulsion without refund.

Respect for facilities: Any abusive use or intentional damage to equipment or rooms will result in billing for repair or replacement costs.

Safety: Participants must behave in a safe and respectful manner toward other players and staff. Any behavior deemed dangerous, violent, or inappropriate may lead to expulsion without refund.

Assumption of risk: Participation in JeuXP activities is at the participants' own risk. Although the games are designed to be safe, the Operator cannot be held responsible for minor injuries, falls, or accidents occurring in the normal course of the activity.

Tickets and payments: All ticket sales are final, non-refundable, and non-exchangeable, unless otherwise required by law. Prices displayed are before taxes. Applicable taxes are added at the time of payment.

Limitation of liability: The Operator assumes no responsibility for any loss, theft, or material damage suffered by participants during their time in the facilities.

Right of expulsion: The Operator reserves the right to expel any participant who fails to comply with the rules or exhibits inappropriate behavior, without refund.

Applicable law: These Terms of Use are governed by the laws of Québec. Any dispute shall be subject to the exclusive jurisdiction of the courts of the judicial district of Montreal (Québec).

Collection of personal information: JeuXP may collect certain personal information, including name, email address, phone number, as well as information related to reservations and payments.

Use of information: This information is used solely to manage reservations and payments, communicate with clients (confirmation, follow-up, promotions), and ensure the safety and proper functioning of activities.

Retention and protection: Information is stored securely and only for as long as necessary for the purposes for which it was collected. Access is limited to authorized JeuXP staff.